Sell the next useful outcome
Lead with a clear visit request and service area, not a catalogue of AC terminology.
Demo case file 01
A fictional two-van AC team needs more qualified emergency enquiries without promising an arrival time it cannot verify.
Invented scenario for demonstrating strategy and design quality — not a client engagement.
Same-day response concept
A high-intent mobile page that puts the service area, response path and WhatsApp action before the first scroll.
Request an AC visitFictional starting point
LeadHarbor response
Lead with a clear visit request and service area, not a catalogue of AC terminology.
Explain that the team confirms availability and arrival window before the customer commits.
Capture property type, area and urgency before moving the enquiry into WhatsApp.
Page logic
Make the service, location and next step obvious in seconds.
Explain response, preparation and what happens after enquiry.
Collect only the details needed to route a useful reply.
Test plan, not claimed results
If the first screen names the emergency outcome and prepares the WhatsApp brief, more high-intent mobile visitors should begin a qualified enquiry.No performance data is presented because this is a fictional demonstration.
Designed customer journey
Emergency AC repair in the customer’s area.
See the response process and factual service boundaries.
Share property, location and urgency in three taps.
Continue with a useful WhatsApp brief.
Signals we would measure
Prototype deliverables